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Reality bites
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john kanca



Joined: 14 May 2005
Posts: 6346

PostPosted: Wed Sep 28, 2005 1:14 pm    Post subject: Reality bites Reply with quote

We got screwed by Reality as far as Simplicity goes. We did not get the mimnum review needed for four stars. They will not explain why. There are people on their review board who has competing products and are consultants for other companies so you'll have to figure it out.

I cannot see why I would want to subject Interface or Surpass to their machinations.

Beside that, we didn't buy the full color ad. Crying or Very sad
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Howardmg



Joined: 11 May 2005
Posts: 455
Location: Bethlehem, PA.

PostPosted: Wed Sep 28, 2005 2:58 pm    Post subject: Reply with quote

I do not get Reality. Don't they discuss the products they review like CRA?
Don't they say what they don't like?

It wouldn't have anything to do with the words that you had with Miller last year, you don't suppose? Evil or Very Mad
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Howard M. Goldstein DMD.
Bethlehem. PA.
www.exceldentalcare.com
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john kanca



Joined: 14 May 2005
Posts: 6346

PostPosted: Wed Sep 28, 2005 3:23 pm    Post subject: Reply with quote

Howardmg wrote:
I do not get Reality. Don't they discuss the products they review like CRA?
Don't they say what they don't like?

It wouldn't have anything to do with the words that you had with Miller last year, you don't suppose? Evil or Very Mad


I would have to be an idiot to think that conflicts have nothing to do with the results. Add to that Ingrid's sarcasm towards me in Palm Springs for an Ultradent meeting, and the fact that I have conflicts with several reviewers AND Bertolotti has his own material. We'll see how that fares. Bet it does well.

The evaluation process is not transparent and that alone always makes one wonder about the results. How is it Simplicity can be fine for two years in a row and then drop in rating? This is the same thing that Scott and I experienced with Aelite Flo with Reality while over at Bisco.
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dsg_c1



Joined: 11 May 2005
Posts: 352
Location: mill creek, wa

PostPosted: Wed Sep 28, 2005 4:18 pm    Post subject: Reply with quote

won't stop me from using it!!!! i don't get that publication anyway.

i love this stuff - seriously John, i like how it handles, its strength, and most importantly i can SEE a marked difference in how my bonding looks. i know this stuff will look ten times better than clearfil on recall in 5 years. i talk up your products whenever i get a chance - hopefully we have started a strong cerec following.

you would think that a publication (supposedly unbiased) would be void of all the high school crap - emotions, money, and politics. ironically, i guess it would be weird to think that there isn't all of these factors in play nowadays.

keep it coming John - all of your products are top notch. my patients thank you for your energetic passion to dentistry!!!!


take care,
d
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darren greenhalgh dds
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Scott
Site Admin


Joined: 12 May 2005
Posts: 150
Location: Chicago

PostPosted: Wed Sep 28, 2005 5:17 pm    Post subject: Reality Method Reply with quote

One point that must be made.....our not getting the 3.5 stars required for futher evaluation was not based on a review of our material.

Only after a product passes the initial Editorial Board review with a rating above 3.5 is it evaluated for product performance. We did not send any product for testing.

So in essense, we did not reach an arbitrary ranking based on something other than performance, consistency, ease of use, bond stregth, micro leakage etc......hmmm.

I do not mean to be critical of the Reality method.....wait a minute...yes I do.
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cool kid



Joined: 12 May 2005
Posts: 818
Location: chicago

PostPosted: Wed Sep 28, 2005 5:20 pm    Post subject: Reply with quote

I think most of us on this forum know how great the product. we are not the ones who need to be convinced. that is the unfortuante part for JK. One thing that this review will do for me is to start second guessing what things are rated as they are with reality. I may start taking what they rat with a grain of salt now.

on a side note, I was at a meeting today with the cerec specialist at patterson today. we are beginning a huge chicago study club next month. he was asking me what i thought of maxcem It is amazing what an authority I felt like being able to quote numbers on bond strengths with and without simplicity. he told me that a few of his docs using it have had some probles with crowns debonding. This forum and company are great and so are the products. LONG LIVE SIMPLICITY and thanks again for all you have educated me with over this past yr JK!
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Howardmg



Joined: 11 May 2005
Posts: 455
Location: Bethlehem, PA.

PostPosted: Wed Sep 28, 2005 6:21 pm    Post subject: Reply with quote

john kanca wrote:
Howardmg wrote:
I do not get Reality. Don't they discuss the products they review like CRA?
Don't they say what they don't like?

It wouldn't have anything to do with the words that you had with Miller last year, you don't suppose? Evil or Very Mad


I would have to be an idiot to think that conflicts have nothing to do with the results. Add to that Ingrid's sarcasm towards me in Palm Springs for an Ultradent meeting, and the fact that I have conflicts with several reviewers AND Bertolotti has his own material. We'll see how that fares. Bet it does well.

.



Bertolotti sent me an e-mail asking if I would like to try his material (because of a post of mine a while back after playing with it at the last Midwinter convention).
No thanks!!!
I love Simplicity and do not see how his material improves upon it in any way.
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Howard M. Goldstein DMD.
Bethlehem. PA.
www.exceldentalcare.com
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john kanca



Joined: 14 May 2005
Posts: 6346

PostPosted: Thu Sep 29, 2005 4:52 am    Post subject: Reply with quote

All the comments are much appreciated! Smile

I have lost a night's sleep over this, even though I should not. That's why this is being posted at 5:30 AM. I have been awake for two hours.

I will travel to Reality, I will demo the materials there and generate some numbers for each of our products. Then I will report it here (and damn well everywhere else).
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Mark J Fleming DDS



Joined: 11 May 2005
Posts: 736
Location: Sarasota, FL

PostPosted: Thu Sep 29, 2005 6:36 am    Post subject: Reply with quote

Hang in there, John. Any way we can help, let us know. Sort of like David vs. Goliath, and we know how that turned out! Wink Laughing Cool
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brad



Joined: 13 May 2005
Posts: 346
Location: Cincinnati, Ohio

PostPosted: Thu Sep 29, 2005 9:07 am    Post subject: Reply with quote

I think that the word of mouth will far surpass anything Reality will put out there. I have not followed their publication at all, and now I definitely won't.

The dedication and customer service I have gotten with Apex is the best...especially in a world where customer service tends to be lacking.

Keep your chin up and don't lose any more sleep.
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cool kid



Joined: 12 May 2005
Posts: 818
Location: chicago

PostPosted: Thu Sep 29, 2005 10:08 am    Post subject: Reply with quote

brad,

I have to agree with you. Great customer service and product here. I don't read reality. I have reps come in to my office all the time and tell me that this got 5 stars, 4stars,blah blah blah..... I think to myself, what the hell is reality anyway? I never saw a copy, I just see them tout it in ads and stuff. I will tell you that I have NEVER bought a product from an ad or a rep based on it being reality related. And now for sure I will never even think that it has any merit.
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brad



Joined: 13 May 2005
Posts: 346
Location: Cincinnati, Ohio

PostPosted: Thu Sep 29, 2005 10:13 am    Post subject: Reply with quote

Amen, cool kid!
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Bradley A Dorsch, DDS
Forest Hills Family Denitstry
1055 Nimitzview Dr
Cincinnati, OH 45244
513-231-5353
www.cincytoothdoc.com
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john kanca



Joined: 14 May 2005
Posts: 6346

PostPosted: Thu Sep 29, 2005 10:59 am    Post subject: Reply with quote

There is still more of this story to be told and we're workig on it and will share it with you when we learn what we seek.
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DrDan



Joined: 11 May 2005
Posts: 160
Location: Longwood, FL

PostPosted: Thu Sep 29, 2005 8:42 pm    Post subject: Reply with quote

Yeah....who gives a rip about Reality anyway?

I did not renew my subscription a couple of years ago and have not missed it. I find out all I need to know between this forum and DT.

Dan Very Happy
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bj



Joined: 15 May 2005
Posts: 320

PostPosted: Thu Sep 29, 2005 9:40 pm    Post subject: Reply with quote

ditto: keep it coming John - all of your products are top notch. my patients thank you for your energetic passion to dentistry!!!!

& ditto to Dr Dan
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